Privacy Policy

This Privacy Policy describes how Mlm Auto & Truck ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website or use our truck body repair services.

Information We Collect

Personal Information

We may collect the following personal information when you contact us or use our services:

• Name and contact information (phone number, email address, mailing address)
• Vehicle information (make, model, year, VIN)
• Service requests and repair details
• Payment information (processed securely through third-party providers)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our website
• Referring website information
• Device and operating system information

How We Use Your Information

We use your personal information for the following purposes:

• Providing truck body repair and fabrication services
• Communicating about your service requests and appointments
• Processing payments and maintaining service records
• Sending service reminders and maintenance notifications
• Improving our website and services
• Complying with legal obligations and insurance requirements
• Marketing our services (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in providing our services (payment processors, parts suppliers)
• Insurance Companies: When required for insurance claims and coverage verification
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Emergency Situations: To protect the safety and rights of our customers, employees, or the public

Data Security

We implement appropriate security measures to protect your personal information:

• Secure data transmission using SSL encryption
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage of physical and electronic records
• Employee training on data protection practices

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide relevant content and advertisements

You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records for tax and accounting purposes

Service records are typically retained for 7 years after the completion of services, or as required by applicable law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending email notification for significant changes (if you have provided your email address)

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: